This company owes its fine reputation to word-of-mouth advertising.

这家公司的好名声建立于客户间口耳相传的口碑。

Furthermore, they tend to be less price sensitive, and may provide free word-of-mouth advertising and referrals.

此外，他们的价格敏感性往往更低，并可能提供免费的口碑广告和推荐。